:: Returns & Exchanges ::
While I sincerely hope it all fits you like a dream, it is completely understandable that making an online purchase is always a leap of faith and sometimes does not not quite make the cut. Thank you for giving it a try and I hope I can assist you with another size, color and style.
Here are some guidelines to help a smooth process with returns and exchanges.
~ All items bought at full price or with a 10% coupon code must be returned within 30 days of purchase for a full refund.
~ All items bought with steeper special promotion discount codes (15-25%) are exchangeable for store credit within 30 days.
~ All Items bought with an even better discount (30%) are final sales
~ All items bought under the category Dealz 'n Stealz or are marked down online are final sales.
~ All intimates are not returnable
Make sure your return package has a tracking number as I cannot be held responsible for shipments lost in transit. All priority mail offers free tracking and free shipping materials.
Please add note to all returns/ exchanges explaining your request along with
~ your full name
~ email address you ordered under
~ order number (if you have it )
Please provide the shipping cost of $8 unless otherwise arranged. Cash or check is fine. If the shipping cost exceeds this amount due to a larger return or a further distance, I may contact you to settle the amount.
Once a refund is issued you will receive an email confirmation and the money will be back in your account within 3-7 days.
Please send clothing in perfectly unused condition to
1013 Cedar Street
Santa Cruz CA 95060
Thank you for supporting an independent designer /artist and business :)
The order should be with you within 7-10 business days. Most likely sooner!!! At this point I ship everthing through priority mail, which takes 1-3 days within California. 2-5 anyhwere else in the States and up 10-14 days to Canada. Just be aware that ship only Mondays, Wednesdays and Fridays before 3pm... which is why I am buffering myself with the 7-10 days. Yet more often than not we are able to get it to you within just a few days.
If you live in a counrty that has not been added to my options, please email me directly and I will most likely be able to ship to you!