:: Returns & Exchanges ::
While I sincerely hope it all fits you like a dream, it is completely understandable that making an online purchase is always a leap of faith and sometimes does not not quite make the cut. Thank you for giving it a try and I hope I can assist you with another size, color and style.
Here are some guidelines to help a smooth process with returns and exchanges.
~ All items bought at full price or with a 10% coupon code must be returned within 30 days of purchase for a full refund.
~ All items bought with steeper special promotion discount codes (15-25%) are exchangeable for store credit within 30 days.
~ All Items bought with an even better discount (30%) are final sales
~ All items bought under the category Dealz 'n Stealz or are marked down online are final sales.
~ All intimates are not returnable
Make sure your return package has a tracking number as I cannot be held responsible for shipments lost in transit. All priority mail offers free tracking and free shipping materials.
Please add note to all returns/ exchanges explaining your request along with
~ your full name
~ email address you ordered under
~ order number (if you have it )
Please provide the shipping cost of $8 unless otherwise arranged. Cash or check is fine. If the shipping cost exceeds this amount due to a larger return or a further distance, I may contact you to settle the amount.
Once a refund is issued you will receive an email confirmation and the money will be back in your account within 3-7 days.
Please send clothing in perfectly unused condition to (yes... we can tell if it has been worn and laundered xox)
1013 Cedar Street
Santa Cruz CA 95060
Thank you for supporting an independent designer /artist and business :)
The order should be with you within 7-10 business days. Most likely sooner!!! At this point I ship everthing through priority mail, which takes 1-3 days within California. 2-5 anyhwere else in the States and up 10-14 days to Canada. Just be aware that ship only Mondays, Wednesdays and Fridays before 3pm... which is why I am buffering myself with the 7-10 days. Yet more often than not we are able to get it to you within just a few days.
If you live in a counrty that has not been added to my options, please email me directly and I will most likely be able to ship to you!